If you placed an order and want to know its status, please check your email for tracking information. If you need assistance, send us an email, and make sure “Orders Tracking” is selected in the inquiry drop-down.
We make every effort to ship all orders within 24 hours.
Same-day shipping if order is placed by 3 p.m. CDT.
Next-day shipping (excluding weekends) if order is placed after 3 p.m. CDT.
Monday shipping if order is placed on the weekend.
**An email is sent to confirm that your order has been received and is being processed. Another email will be sent to you with tracking information when your order ships.
Overnight & 2-Day Shipping/Saturday Delivery
Overnight and 2-day shipping options are only available to destinations within the USA. Shipments are sent via UPS and are delivered in 1-2 business days (not weekends).
A signature is automatically required for any solankiled.com orders over $500. If you would like to waive the signature requirement for a package over $500, please call or email us. An adult signature (18+) is required to legally sign for UPS deliveries.
International (Shipping outside the US)
Please use our order form “Comments” box to clarify your address if necessary.
We will ship by USPS to almost anywhere in the world. Overseas customers, please select the “USPS First Class Mail International” or “USPS Express Mail International” option. Additional shipping charges may apply. USPS First Class Mail International shipping may take 5-10 days to arrive and cannot be tracked. USPS Express Mail International delivery time is 3-4 days and can be tracked. We highly recommend USPS Express Mail International for orders shipped out of the United States. We are not responsible for lost orders if you select the USPS First Class Mail International shipping option. The 2-day option is for USA only. If you prefer DHL or FedEx, indicate this in the “Comments” box on the order form and we will confirm the price by email. There are also “Freight Collect” options on the order form to ship on your courier account.
UPS to Canada
There will be an additional duty tax. Taxes and fees are included in your shipping cost.
Duty, taxes, and fees are included in shipping cost displayed at checkout.
Overnight and 2-day shipping are not available.
LED Light Box Panels/Printed Panels
Super Bright LEDs light box panels are printed and assembled in house. As a result printed panels are one of our only products not guaranteed to ship the same day you order. Typically this is one to two extra days, but may be longer.
If you’d like more exact lead times for a printed panel order please contact our customer support or commercial sales team.